User-centred design of the road transport system is critical to ensure that it delivers all the services and benefits that customers expect, now and in the future.
These include safety, comfort, efficiency, ease of use, and pleasure. Human Factors and Ergonomics have made important contributions to the research, design, development, operation and evaluation of road transport systems to optimise customer experience and safety. However, as the road transport system evolves, so too will the role of humans within the system. This topic will focus on human issues critical in the design and operation of the road transport system and how these are likely to change as the road transport system becomes increasingly automated, connected and service oriented.
